Privacy Policy

This policy describes how Johnnie Mae's Gumbo, collects, uses, and shares your information. When you use our sites, products, or services or otherwise form a relationship with us, we may obtain data from you and the devices you use to interact with us.

This policy is designed to provide transparency into our privacy practices and principles in a format you can navigate, read, and understand.

We commit to treat your personal information with care and respect and give you methods to contact us should you have any questions or concerns about the use of your information.

Finally, you may have received additional privacy documentation from us when you used a specific site, product, or service from us. In that case, the documentation you received should be read in conjunction with this Notice.

This policy explains:

This Policy describes the processing of information provided or collected on our sites and applications where this privacy policy is posted. In some instances, we may provide additional data privacy notices specific to certain products, practices, or regions. Those terms should be read in conjunction with this policy.

If you provide information to us on a third-party site or platform, the information you provide may be separately collected by the third-party site or platform. That third-party site or platform’s privacy practices will govern the use of your information. Choices you make on that third-party platform will not apply to our use of the information we have collected through our sites, products, or services.

If you are a resident of certain states or countries, you may have the right to know, access, correct, transfer, restrict the processing of, and delete your personal information. If you choose to exercise any of these options, we will not discriminate against you for making that decision.

You can exercise your privacy rights by contacting us at info@johnniemaesgumbo.com.

There may be situations where we cannot grant your request. In such a situation, we will explain our reasoning to you if we deny your request.

We generally collect and share the information listed below with our service providers to provide services to our customers. We also use this information to secure, improve, and provide our services to our customers as described below.

• Full name
• Full address
• Phone number
• Email Address
• Credit Card Information

We generally gather information directly from our customers. Certain technologies provide us insight about our customers as well. The information we gather from those technologies includes:

• Gender
• IP Address
• General Location Data from IP
• General Age
• Referral Information - Previous sites, etc
• Devices Used

Johnnie Mae's Gumbo does not rent or sell your information to third parties. However, we may disclose your information to our subsidiaries and affiliates, along with our service providers and third-party processors to provide services to you. We may also share your information with service providers and third parties when necessary to comply with laws and regulations; respond to subpoenas and court orders; exercise our legal rights or defend against legal claims; investigate, prevent, or take action regarding illegal activities, suspected fraud, potential threats to our property or the physical safety of any person, or violations of our usage instructions and applicable terms and conditions; facilitate the financing or insuring of our business or a disposition of all or part of our business or assets, or as otherwise permitted or required by law. We may share anonymized or aggregated data at our discretion, in accordance with applicable laws.

If you post your information or content to our online forums or media sites, this information is public on the Internet. We are unable to prevent or control further use of this information and refer you to the third-party sites’ privacy policies and terms of use to learn more about their privacy practices.

You can control how and when you want to receive marketing emails from Johnnie Mae's Gumbo by clicking on the “unsubscribe” link located at the bottom of our email communications to you. This will not affect your receipt of administrative emails (for example, emails about your account, transactions, or policy changes) for your registered account.

Our services are not intended for children under the age of 18. We do not knowingly collect information via our sites, products, and services from users under the age of 18. If you use our Services, you represent that you are at least the age of majority under the laws of the jurisdiction of your place of residence. If you believe your child has provided us with personal information, please alert us at info@johnniemaesgumbo.com . If we learn that we have collected personal information from a minor, we will promptly take steps to delete such information and terminate the minor’s account.

Cookies are identifiers we transfer to your browser or device that allow us to recognize your browser or device and tell us how and when pages and features in our services are visited and by how many people. You may be able to change the preferences on your browser or device to prevent or limit your device’s acceptance of cookies, but this may prevent you from taking advantage of some of our features. We recommend you keep cookies activated. We have broken up our cookies into categories to help you understand what they do.

• Essential: These cookies are required to use our services. For example, they are necessary to access our website and login to your account.
• Performance: These cookies track how you interact with our website. For example, these cookies let us know which pages on our website load slowly or are not optimized for mobile use. We use this information to make improvements to our user experience.
• Functionality: These cookies track information about you to make using our website easier. For example, we may retain information such as your login status and viewing preferences.
• Marketing and Analytics: These cookies help us create targeted advertising experiences on our websites.

You can manage your cookie preferences on our cookie banner that pops up when you first visit our website.

If you would like to lodge a complaint against us, you may contact your local privacy regulator. If you have trouble locating a privacy regulator, please contact our office at info@johnniemaesgumbo.com and they will help you contact the appropriate enforcement agency.

If you have any questions about how we process your information, you can contact us at:

Privacy Office

info@johnniemaesgumbo.com

1-415-418-0740

360 Grand Ave, Suite 221 Oakland, CA 94610

DescriptionData gathered throughout the customer/web user relationship with SJohnnie Mae's Gumbo.Category of Information

• - Full names
• - Full addresses
• - Phone numbers
• - Email Addresses
• - Credit Card Information
• - Gender
• - IP Address
• - General Location Data from IP
• - General Age
• - Referral Information - Previous Sites, etc
• - Devices Used - Phone, Desktop, etc

Category of Data SubjectsWeb users and customersPurpose of ProcessingThis information is processed to create and manage user accounts, fulfill customers’ orders, maintain communication with customers, and administer our websites.Legal Basis for Processing

Information gathered from Spoonful of Comfort’s website is gathered pursuant to its legitimate business interests.

Information gathered during the sale of goods is gathered pursuant to a contractual relationship between Spoonful of Comfort and its customers.

Automated Processing or Profiling

Does this product/service/process use automated processing:

Yes 

No 

If yes, the general methods and logic used are:

Automated processing is used to analyze the use of Spoonful of Comfort’s website, manage customer data, fulfill customer orders, and communicate with customers.

Does the automated processing create affect the rights of data subjects?

No.

Data SharingCategories of Recipients

Data analytics

Order fulfillment

Third-party logistics groups

Data management

Security

Customer relationship management

Description of Commercial or Business PurposePerforming services on behalf of the business or service provider, including maintaining or servicing accounts, providing customer service, processing or fulfilling orders and transactions, verifying customer information, processing payments, providing financing, providing advertising or marketing services, providing analytic services, or providing similar services on behalf of the business or service provider.Is this Information Sold or Shared

Sold

Shared

Whether Personal Information is Transferred InternationallyNo.Retention Period18 months

DescriptionData gathered from Spoonful of Comfort’s vendors and distributors.Categories of Information

• - Primary Contact Name
• - Company Name
• - Primary Contact Title
• - Phone Numbers
• - Company Location
• - Account ID's

Category of Data Subjects This information is provided directly from vendors and distributors. Purpose of Processing Johnnie Mae's Gumbo uses this information to contact vendors and distributors with an interest in selling JMG products. Legal Basis for Processing Johnnie Mae's Gumbo gathers this information so it can pursue a commercial relationship with vendors and distributors. Automated Processing or Profiling

Does this product/service/process use automated processing:

Yes 

No 

If yes, the general methods and logic used are:

Does the automated processing create affect the rights of data subjects?

Data SharingCategories of RecipientsLimited third parties who provide operational support services or provide specific features to vendors and distributors.Description of Commercial PurposePerforming services on behalf of the business or service provider, including maintaining or servicing accounts, providing customer service, processing or fulfilling orders and transactions, verifying customer information, processing payments, providing financing, providing advertising or marketing services, providing analytic services, or providing similar services on behalf of the business or service provider.Is this Information Sold or Shared

Sold

Shared

Whether Personal Information is Transferred InternationallyNo.Retention PeriodThis information is retained throughout the term of the contractual relationship plus 8 years.

DescriptionData gathered from individuals at trade shows.Categories of Information

• - Primary Contact Name
• - Company Name
• - Primary Contact Title
• - Phone Numbers
• - Company Location

Category of Data Subjects This information is provided by individuals directly to Johnnie Mae's Gumbo. Purpose of Processing Johnnie Mae's Gumbo uses this information to provide marketing information to individuals who have expressed an interest in Johnnie Mae's Gumbo products. Legal Basis for Processing Johnnie Mae's Gumbo gathers this information to pursue potential commercial relationships with contacts. Automated Processing or Profiling

Does this product/service/process use automated processing:

Yes 

No 

If yes, the general methods and logic used are:

Does the automated processing create affect the rights of data subjects?

Data SharingCategories of RecipientsLimited third parties who provide CRM and operational support services to Johnnie Mae's Gumbo. Description of Commercial or Business Purpose Performing services on behalf of the business or service provider, including maintaining or servicing accounts, providing customer service, processing or fulfilling orders and transactions, verifying customer information, processing payments, providing financing, providing advertising or marketing services, providing analytic services, or providing similar services on Is this Information Sold or Shared

Sold

Shared

Whether Personal Information is Transferred Internationally No. Retention Period If a lead develops a contractual relationship with Johnnie Mae's Gumbo, this information is retained throughout the term of the contractual relationship plus 8 years. Unfulfilled lead information is deleted within 90 days.

DescriptionData gathered from prospective and current employees.Categories of Information

• - Full name
• - Address
• - Phone numbers (Home & Mobile)
• - SSN
• - DOB
• - Personal email address
• - Emergency contact info
• - Financial information
• - Retina biometric data for clock-in & clock-out

Category of Data SubjectsThis information is provided by Spoonful of Comfort’s current employees.Purpose of ProcessingSpoonful of Comfort uses this information to facilitate and maintain employment relationships with its workforce.Legal Basis for ProcessingSpoonful of Comfort gathers this information to comply with various labor and employment laws and so it can enter or maintain employment contracts with its workforce.Automated Processing or Profiling

Does this product/service/process use automated processing:

Yes 

No 

If yes, the general methods and logic used are:

Does the automated processing create affect the rights of data subjects?

Data Sharing Categories of Recipients Limited third parties who provide operational support, network infrastructure, accounting, benefits administration, and payroll services on Johnnie Mae's Gumbo behalf. Description of Business Purpose Performing services on behalf of the business or service provider, including maintaining or servicing accounts, providing customer service, processing or fulfilling orders and transactions, verifying customer information, processing payments, providing financing, providing advertising or marketing services, providing analytic services, or providing similar services on behalf of the business or service provider.Is this Information Sold or Shared

Sold

Shared

Whether Personal Information is Transferred InternationallyN/ARetention PeriodThis information is retained throughout the term of employment plus 4 years.Privacy Policy Addendum